Privacy Policy

Last updated: 2025-01-22

Ledgertech Inc. (“we” or “us”) operates the www.tokenbooks.io website (the “Website”) and the ‘Tokenbooks’ cryptocurrency accounting software (together with the Website and all ancillary services, the “Service” ). We respect the privacy of all of our users, and all other parties who may access any Service or visit the Website (each a “User”), and we are committed to protecting the personal information of each User.

This Privacy Policy applies to all Users and is effective as of the date of its posting. Please take the time to review this Privacy Policy carefully. By accessing any Service or providing any personal information to us in any other manner, you agree to the terms of this Privacy Policy. If you do not agree to the terms set out in this Privacy Policy, we request that you cease using any portion of the Service immediately.

1. Personal Information Collected

Through your access and use of the Service we may collect the following types of “User Information”:

  1. Identifiers – information reasonably capable of identifying you, such as a real name, alias, postal address, email address, or other similar identifiers;

  2. Commercial information – information regarding your commercial activities including services purchased, obtained, or considered, information regarding your purchasing histories or tendencies, and payment information, including credit card number, cryptocurrency payments, debit card number, or any other financial information used to facilitate your payment;

  3. Financial Information – information provided to us regarding your cryptocurrency holdings, wallets, portfolio information and API access, and other financial or investment information required for the provision of the Service;

  4. Geolocation data - information that can be used to identify an electronic device's physical location.

In addition, we may collect the following types of Personal Information on a deidentified basis:

  1. Internet or other electronic network activity information, including, but not limited to, browsing history, internet protocol address, search history, and information regarding a User’s interaction with the Service or any associated advertisements; and

  2. Inferences drawn from any of the information identified in this section - to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

    (collectively “Device Information”)

  3. We collect Device Information through the following ways:

  4. “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. We use cookies to track your use of the Website and this enables us to understand how you use our services and track patterns to better improve our functionality and offerings, more information can be found on how we use Cookies below.

  5. “Log files” track actions occurring on the Website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  6. “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Website.

  7. Additionally, when you register for a Service account, complete our client contact form or subscribe to our email mailing list, we collect certain Identifiers, Survey Information, Commercial information and Geolocation data submitted by you.

    1. References to “Personal Information” in this Privacy Policy refer to both Device Information and User Information.

2. Use, Disclosure, and Consent

2.1. We use User Information to provide the Service, including the administration and operation of all software provided by us, and to provide you information on our products or services via email. In performing our services, certain User Information will be provided to third party Service Providers for the purpose of performing such services, please refer below for more information on such third-party processors. Additionally, we may use such information to:

  1. communicate with you as may be required to ensure you receive a high level of service;

  2. provide you with the Service, including the administration and preparation of all associated information, reports, dashboards, results, and analysis;

  3. verify your identity and screen for potential risk or fraud;

  4. provide you with information or advertising relating to our services or products; or

  5. meet applicable regulatory requirements.

2.2. We use Device Information to assist us in screening for potential risk and fraud (in particular, your IP address), and more generally to evaluate, improve, develop and optimize the Service. We may also use Device Information to map and forecast general industry trends and other analytical information.

2.3. We will not use or disclose any Personal Information to anyone except as described in this Privacy Policy. We will not sell your Personal Information to other parties without your consent. Except as explicitly specified below, we will obtain your express or implied consent to collect, use, sell or disclose any Personal Information. You can provide consent orally, in writing, electronically or through an authorized representative.

2.4. You provide us with implied consent where our purpose for collecting, using or disclosing Personal Information is necessary for the provision of the Service or would be considered obvious or reasonable in the circumstances. Your consent may also be implied where you have received notice and a reasonable opportunity to opt-out of having the Personal Information used, and you have not provided us with notice of your opting-out, including but not limited to use for mail-outs, marketing, fundraising, or in the event of the sale of our business undertaking.

2.5. We may collect, use or disclose your Personal Information without your consent in the following circumstances:

  1. when permitted or required by law;

  2. in an emergency that threatens an individual's life, health, or personal security;

  3. when the Personal Information is available from a public source;

  4. when we require legal advice from a lawyer; or

  5. or the purposes of collecting a debt or protection from fraud;

  6. or other legally established reasons.

3. Third-Party Service Providers

3.1. From time to time, we may make use of third-party service providers (“Service Providers”), including service providers located in Canada and the United States to store and process data, including your Personal Information, on our behalf. When acting on our behalf, such service Providers shall only be authorized to collect, use, disclose or store your Personal Information in accordance with this Privacy Policy. However, the government, courts, law enforcement, security, or regulatory agencies of a particular country may be able to obtain access to or disclosure of Personal Information as permitted by the laws of that country. A current list of third-party service providers who may have access to your personal information is as follows:

  1. Google Analytics – we use Google Analytics to help us understand how our customers use the Website, you can read more about how Google uses your Personal Information here; and

  2. Resend – we use Resend to send you transactional emails. You can read more about how Resend uses your Personal Information here;

3.2. Additionally, we may use data analysis Service Providers to collect data and provide information with respect to the performance and functionality of our Service. Such Service Providers may use information about your use of the Service to analyze its performance, though such Service Providers do not use personally identifiable Personal Information (such as your name, address, email address or telephone number) when performing data analysis.

4. Storage of Personal Information

4.1. Your Personal Information may be stored electronically in our database, including databases hosted by applicable third-party Service Providers, or in hardcopy format. We will only retain Personal Information for the time necessary to fulfill the identified purposes or an applicable legal or business purpose. Please note, when you purchase any Service, submit our contact form, or enroll in our mailing list, we will maintain your User Information for our records unless and until you request that we delete this information. However, we make no guarantee of any period of retention, and reserve the right to delete such information at any time.

4.2. We will use appropriate security measures when destroying your Personal Information such as deleting electronically stored information or shredding documents.

5. Access to Personal Information and Your Legal Rights

5.1. If requested, we will provide you with a copy of any of your Personal Information in electronic form, which may include the following related information:

  1. what Personal Information we are storing;

  2. where it is being stored; and

  3. for what purpose we are storing it.

5.2. Under applicable data protection laws you have rights in relation to your Personal Information that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing such data is your consent) to withdraw consent, or to cease use of any such Personal Information while we resolve any complaint made by you.

5.3. At any time, you may request that we remove your Personal Information from our records, and we will delete, or request that an applicable Service Provider deletes, such Personal Information within seven (7) days of receipt of such request.

5.4. For privacy protection purposes, we will need to verify your identity before providing you with access to, deleting or otherwise modifying your Personal Information.

5.5. You can learn more about your legal rights at: Office of the Information and Privacy Commissioner for British Columbia.

5.6. To submit a question to us about the collection or use of the Personal Information, or to make any request pursuant to your rights set out above, please email us at [email protected] and insert “Privacy Information Question” in the subject header. If you are not happy with any aspect of how we collect and use your Personal data, you have the right to complain to the Office of the Information and Privacy Commissioner for British Columbia.

6. Security

6.1. We are committed to ensuring the security of your Personal Information and may use passwords, encryption, firewalls, restricted employee access or other methods, at our reasonable discretion.

6.2. While we strive to use commercially acceptable means to protect the Personal Information, you acknowledge and agree that no method of transmission over the Internet, or method of electronic storage is 100% secure. We make no guarantee as to the absolute security of the Personal Information.

6.3. In the unlikely event that our system is breached, and any Personal Information has been compromised, we will notify such local authorities as may be required within seventy-two (72) hours of the breach and will also use our best efforts to notify you, using the most current contact information that we have on file. We are not responsible for any failure to notify you based on incorrect or outdated contact information.

Cookies

7.1. We use Cookies in the operation of the Website, when these Cookies are not strictly necessary for your use of the Website’s functionality, we will ask your consent to use such Cookies.

7.2. We may use Cookies for the following purposes:

  1. authentication - to identify you when you visit and navigate the Service;

  2. personalization - to store information about your preferences and to personalise our Service offering for you;

  3. security - to protect our Website or any portion of the Service;

  4. analysis - to help us to analyse the use and performance of the Service; and

  5. cookie consent - to store your preferences in relation to the use of Cookies.

    7.3. Most browsers allow you to refuse to accept cookies or to delete cookies. Blocking cookies may negatively impact the performance of our website, or your access to all features of our website. You may obtain up-to-date information about blocking and deleting cookies via these links: Google Chrome; Mozilla Firefox; Internet Explorer; Safari.

8. Changes

8.1. We may update this Privacy Policy from time to time, and we will post updates to this Privacy Policy to this page. You are advised to review this Privacy Policy periodically to be aware of any updates. Changes to this Privacy Policy are effective as of their posting on this page.

8.2. If any material changes are made to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on the Website.

8.3. By continuing to use any Service after changes are made to this Privacy Policy, you are agreeing to be bound by the updated Privacy Policy. If you do not agree to bound by the updated Privacy Policy, please stop using the Service.

9. Do Not Track

9.1. Please note that we do not alter our data collection and use practices when we receive any type of Do Not Track signal from your browser and will continue to collect, use, and dispose of your Personal Information in accordance with this Privacy Policy.

10. Links to Other Websites

10.1. The Service may contain links to other web sites that we do not control (“Third Party Sites”). We strongly advise you to review the privacy policy of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any Third Party Site or their associated services.

11. Minors

11.1. If you are a parent or guardian and you are aware that your minor child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from minors, we will take all appropriate steps to remove that information from our servers.

12. Contact Us

12.1. For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at [email protected].